The tables were turned yesterday when we were audited by BSI for our ISO 9001 Quality Management System accreditation.
After 7 hours of probing questioning during which time we were required to:
- Have our working papers and processes reviewed, tested and interrogated
- Evidence our continuous improvement and lessons learnt process
- Free up team members to be interviewed
- Demonstrate compliance with all areas of the ISO 9001:2015 Quality standard
I am pleased to say we passed with flying colours. No non-conformances, observations or areas for improvement. So well worth the effort.
For all those contractors we have audited down the years, I am sure this would have been a moment to enjoy!
The Orange Partnership – Certificate Number FS 641166
